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I got the senville aura and it is a total piece of junk it will not maintain temperature at all in the summer when its set at 70 it will either cool till you can't take it anymore then it will switch to heat and sweat you out of your home and the winter is no different I left my house for work and it was set at 72 my house thermostat said 74 when I came home my unit was still in heat mode blowing air conditioned air and my house was 66 degrees only because that's what my furnace was set at so my furnace ran all day to compensate for this horrible product don't ever buy a senville heat pump

Reason of review: Damaged or defective.

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Senville Verified Representative

We are sorry to hear that you had an issue with your system. We are dedicated to customer satisfaction and would be happy to assist you in diagnosing the issue with the system or providing you with any necessary replacement parts. You can call us at 1-800-242-4935 Mon-Fri 9AM-5PM Eastern Time and one of our technical support team will be more than happy to help.

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